North Central Association
Commission on Accreditation and School Improvement
NCA CASI Network : School Improvement Process
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NCA CASI's School
Improvement Process


NCA CASI's School
Improvement Process

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NCA CASI accredited and candidate schools must engage in a process of continuous improvement. Schools may use the process of their choice as long as it meets NCA CASI's criteria.

NCA CASI makes available to interested schools the NCA CASI School Improvement Process, formally referred to as "Performance Accreditation," which provides schools with a powerful approach to improving student performance.

NCA CASI's School Improvement Process is based on three assumptions:

  1. Schools are at differing stages or levels of maturity concerning continuous quality improvement.
  2. A rigorous, sustained, and well-implemented school improvement process promotes continuous growth.
  3. Building upon certain capacities within the school will enhance its ability to implement quality school improvement activities that lead to improved student performance.

NCA CASI's process promotes growth by ensuring successful transitions for both the individual student and the school/system. For students, the transitions are from school to school and school to career. Schools/systems that transition from one stage in the improvement framework to another build upon their capacity to improve as an organization. For both students and schools, the results of school improvement are growth and enhanced student performance.

By design, any systematic improvement process must have a specific series of steps to produce quality results. Many educators are aware of the "Plan-Do-Study-Act" cycle used in a variety of improvement models. NCA CASI expanded these four basic steps to more clearly describe the actual actions that should take place when approaching any process or system in need of improvement. NCA CASI's process includes eight steps, or phases:

Phase I Making or Renewing the Commitment
Phase II Getting Started
Phase III Collecting and Analyzing Data
Phase IV Clarifying Mission and Selecting Appropriate Goals and Measures
Phase V Developing the Improvement Plan
Phase VI Implementing and Monitoring the Improvement Plan
Phase VII Documenting and Analyzing Results
Phase VIII Acting on the Findings & Continuing the Process

These eight phases can be used to address a process or system in need of improvement no matter how simple or how complex: the only variable is time. A simple problem can be addressed using the eight phases in a very short period of time, perhaps as short as a class period. More complex systems and processes could take weeks, months, or even years to complete all eight phases. In fact, the more mature the organization, the more of these "improvement cycles" can be running simultaneously!


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